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Customer Reviews

At Lake Cook Plumbing, we take pride in keeping our customers happy. We go above and beyond to ensure they get professional, timely, and efficient service from the moment we arrive until the moment we leave.

We would be nothing without our customers, so we want to thank you for continuing to use our services, and for taking the time to write these kind words about our company.

 What Our Customers Are Saying About Us


From Chris of Mundelein, IL:

“The word ‘service’ in your company name certainly exemplifies the fine work of Theresa and Mike. It was wonderful to hear the enthusiastic and friendly greeting from Theresa – the first impression of your company. Your technician Mike is to be commended for his clear explanations, listening skills, and orderly and clean workmanship. Thank you!”

From Peter:

“Mike did a great job. Very good job installing [my] sink. Very professional, thank you!”

From Liz:

“Very happy with Mike Riener. Thank you for improving [my] day!”

From Carolyn, via Reviewbuzz:

“The service was great and Phillip is welcome in my home anytime for repairs. He was knowledgeable and, most of all, very respectful, and got the job done better and faster than I thought it would [have gotten] done. Everyone that I spoke to at the company from the girls in the office to technicians and the owner are a bunch of the most pleasant people that I have spoken to in a business in a long time. Thank you for your kindness and help to a widow in distress. I would recommend this company to anyone who wants professionalism and friendly people to deal with when help is needed.”

From Jason of Gurnee, IL, via Angie’s List:

“I had a severed sewer main at the foundation outside the house. They took out the old pipe and replaced it with materials exceeding code. They backfilled it properly and installed an exterior clean out. They were very courteous and professional. Very satisfied with their work!”

From John of Mundelein, IL, via Angie’s List:

“This is the third time I’ve used this company and am very happy with the results. This time it was for a blocked drain in the kitchen sink. James was the plumber [who] called and came over. He was extremely professional, clean, and, methodical. He did a great job recovering and finishing the job. He stayed to make sure all the water was draining and charged a reasonable amount for the two hours on the clock. This was actually a pretty tough job and he did a great job. He was very clean and left everything in better condition than when he arrived.”

From Pauline of Chicago, IL, via Angie’s List:

“They fixed a leak under the sink, fixed a leak in the shower, replaced the sink faucet, rodded out the sink, caulked around new faucet, and replaced the tub faucet. Excellent [work] – everything was according to plan.”

From Lizbeth of Grayslake, IL, via Angie’s List:

“Theresa answered the phone at 7:15 a.m. and was very polite and thorough in listening to my problem, and said that she would dispatch Mike R. between 6:30 and 9:00. He called when he was on his way at approximately 8:30, arriving about 15 minutes later. He was completely polite, personable, and professional and knew exactly what to do to fix my clogged drain. He wrote up a complete summary of his findings and gave me three options, all at different price points. He then proceeded to do exactly as he had promised. He was here for a couple of hours, all work was completed to my satisfaction, and all drains seem to be working fine. I’ve used Lake Cook Plumbing before and have always been very satisfied with their work – today was no exception.”

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